Insights on Financial Services
Article
Riding the storm: How consumer finance companies can survive and thrive
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AI and new technologies present a unique opportunity for consumer finance entities. By embracing them, lenders can unleash new levels of efficiency, personalization, and customer engagement.
Report
Global Banking Annual Review 2024: Attaining escape velocity
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In coming years, the “management quotient” will spell the difference between industry leaders and laggards.
Report
Global Insurance Report 2025: The pursuit of growth
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Finding profitable growth is an imperative for the world’s personal and commercial property and casualty insurers, while life carriers must adjust to changing consumer needs.
Article
The US retirement industry at a crossroads
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Fee compression and other factors are squeezing retirement solutions providers’ profitability, but ancillary products and services offer a new avenue for growth.
Podcast
Talking with Flywire CFO Cosmin Pitigoi
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How a cross-border payments company built a platform to simplify money movement for education, healthcare, travel, and B2B.
Article
How banks can boost productivity through simplification at scale
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Productivity in the banking sector has stalled. Here are the tools and techniques to achieve lasting change.
Podcast
Talking with Johan Tjärnberg, Group CEO of Trustly: Breaking barriers
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The Swedish payments veteran talks about using the power of open banking and account-to-account payments to remove friction from commerce and money movement.
Podcast - The McKinsey Podcast
What’s next for global banking
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Banking is the single-largest profit-generating sector in the world. So why the skepticism about its long-term value—and what should leaders do differently?
Podcast
A new breed of payment processors
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Bhavin Turakhia, CEO and cofounder of Zeta, a ‘next-gen payment card processor,’ discusses next-gen payments technology and his journey as a serial tech entrepreneur.
Article
The looming advisor shortage in US wealth management
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Demand is strong. Capturing it will require wealth managers to tackle the impending shortage of advisors.
Article
Deposits: The top profitability lever for retail banks’ CEOs
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Sophisticated deposit management can help banks lower funding costs, improve liquidity, enhance customer loyalty, and boost margins.
Talking Banking Matters
Leaders in Payments is an original podcast series from McKinsey’s Global Banking Practice, featuring conversations with...
Banking & Securities matters
Short takes on critical topics for leaders in banking, securities and beyond.
McKinsey on Insurance
McKinsey Insurance leaders and other experts help you navigate the challenges of a fast-changing insurance landscape and inspire...
Insurance blog
Short takes on vital topics for insurance leaders.
Featured publications
Report
Global payments in 2024: Simpler interfaces, complex reality
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Global payments are becoming simpler for users, but complexity keeps growing behind the scenes. This year’s report explores...
Report
The state of retail banking: Profitability and growth in the era of digital and AI
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As the global macroeconomic environment remains uncertain, retail banks should focus on the fundamentals of customer primacy...
Article
Scaling gen AI in banking: Choosing the best operating model
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Generative AI is transforming financial services, offering opportunities for efficiency and innovation. As banks race to deploy...