How We Help Clients

On-demand consumer insights
Accelerating paths to growth
Maximizing revenue potential
Enhance the consumer experience
Transform digital and tech
Make operations leaner, faster, and greener
Gain organizational agility for business resilience

All impact stories

Increasing sales for a global apparel brand on a U.S. online marketplace
Establishing a marketplace technology platform at a major retailer
Building a new omnichannel business for a large Chinese grocer
Boosting marketing return on investment
Optimizing the supply chain for an international nonfood retailer
Renewing store formats for a major grocery retailer

Featured insights

A cheerful group of senior friends strolling down a European sidewalk, engaged in conversation and carrying shopping bags.
Article

State of the Consumer 2024: What’s now and what’s next

-
ConsumerWise
Expertise
ConsumerWise
A woman buyer in a supermarket in a hijab pays for goods at a self-service checkout, convenient service for customers
Article
A growth arena: State of grocery retail 2024 Middle East and North Africa
-
Female friends shopping together in clothing boutique.
Report
State of Fashion report archive (2017-2024)
-
Helping Starbucks design stores that are inclusive for all
Case Study
Helping Starbucks design stores that are inclusive for all
-
Overhead View Of Young Woman Doing Online Shopping With Smart Phone
Article
Four ways to achieve pricing excellence in retail marketplaces
-
" "
Article
Beyond the distribution center
-

Our people

Becca Coggins
Gemma D’Auria
Pavlos Exarchos
Bruno Furtado
Tom Kilroy
Franck Laizet
Ben Mathews
Rohit Razdan
Emily Reasor
Daniel Zipser

Featured Collection

The state of grocery retail
Collection

The state of grocery retail

-

Podcast

McKinsey on Consumer and Retail Podcast
Collection

McKinsey on Consumer and Retail Podcast: Insights from experts on business and management

Keep Exploring

overhead view of beverage packaged goods assembly line
Consumer Packaged Goods
Periscope by McKinsey
Periscope by McKinsey

 

Move from plans to progress.

Move from plans to progress.

Connect with our Retail Practice