Steve serves retail clients and consumer brands on a range of strategy and growth topics with a focus on helping them successfully navigate industry disruptions ranging from the power of data and digital engagement, to the continued evolution of physical retailing in an increasingly omnichannel world, to the increasing consumer focus on sustainability. At various points in his career, Steve has led McKinsey’s efforts on retail growth strategy, business transformation, and sustainability. He serves as the CFO for the global consumer sector and is part of the global sector leadership team
Examples of his recent client work include the following:
- defining and mobilizing a multibillion-dollar growth strategy focused on next-generation customer experiences for a leading specialty retailer
- rewiring the operating model for how technology and business teams collaborate to identify and deliver twice as much value in half the time at a leading global retailer
- deploying advanced analytics to power a digital marketing transformation that led to enhanced customer engagement and loyalty at a leading big-box retailer
- executing a cost-and-carbon sourcing transformation that delivered 500 bps of margin and double-digit reductions in emissions for a global apparel brand
- developing strategy and investment plans to modernize a 1,000-store network, including format and location decisions, for a leading specialty retailer
- executing M&A strategies, including strategic and financial diligence and post-merger integration, which have delivered $1 billion in synergies for a range of retail clients
Beyond his client work, Steve has played a variety of people leadership roles, including as faculty for training programs and chairing people review committees. He is a former board member of Catholic Charities of Minneapolis and St. Paul and currently serves on the advisory board of the Consulting Enterprise at the University of Minnesota’s Carlson School of Management.